Your Account

An account must be created to order using MyPublisher. All information is kept confidential and secure. Only you have access to your account information to make changes.

Creating an Account

To create an account, follow the instructions below:

  • Launch the MyPublisher software, and then click on Purchase
  • Click the Create button under New Customers in the upper right corner of the window
  • Complete all of the information on the Create Your Account page Check the box to accept the Terms and Conditions (required)
  • Check the applicable boxes listed under Email Preferences if you would like to receive information from MyPublisher about new products and promotions
  • Click on Next to proceed with the Purchase process. It is not a requirement for you to enter and save credit card information in your account information at this time.

After you have created an account, you will receive an e-mail from customerservice@mypublisher.com confirming that you have done so.

NOTE: If you have not received an e-mail, either your e-mail address was entered incorrectly or there is a spam filter function in your e-mail service that is preventing e-mails from being delivered. If your account was created under a misspelled e-mail address, create a new account with the correct e-mail address. If you have spam filters in your e-mail, check your spam folders to see if your account confirmation e-mail was delivered in there. If it wasn't, make sure that you allow e-mails from customerservice@mypublisher.com to be delivered to your e-mail (place this e-mail address on your valid senders list).

Your account now exists in your MyPublisher software even if you do not place an order.

Logging into Your Account

The following steps will enable you to log into your account:

  • Launch the MyPublisher software, and then click on Purchase
  • Enter your username and password
  • Click on the red Sign In button

Forget Your Password?

Should you forget your password, follow these steps and a reminder e-mail will be sent to you:

  • Launch the MyPublisher software, and then click on Purchase
  • Under "Forgot Your Password?, type your username
  • Click the Password Hint button. A new password will be e-mailed to the address associated with that username.

Editing Your Account

If you need to change any of the information in your account:

  • Launch the MyPublisher software, and then click on Purchase
  • Enter your username and password.
  • Click on the red Sign In button.
  • Click on Next to bypass the start screen and to advance to the address portion of your account. Here you can change your shipping address. Click the red Next button to accept the changes to the shipping info. Now, you can change your Billing information, including billing name, address, and credit card information.
  • Click on Next to accept the changes and proceed with your Purchase. If you are not ready to place your order, click cancel.

MYPUBLISHER 3.3 FOR MAC
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