Photo credits: Susan ZaisPhoto credits: Jessica McNultyPhoto credits: Colby StoddardPhoto credits: Caroline Colvin and Lisa ReedPhoto credits: Pamela HansonPhoto credits: Terry Gruber
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Combining Orders

We're sorry, MyPublisher is not able to combine multiple book, calendar or card orders into one shopping cart and to ship different custom products together to you at the same time.

Why not?

The primary reason is technological, especially regarding the size of each book order and how it is uploaded over the internet to MyPublisher.

The average book order has over 100 high resolution photographs and is over 75 megabytes in size. A book with over 50 pages is probably 120 megabytes or more. This is an extremely large file and with most DSL and Cable connections, upload speeds average only 400 kbps. Therefore uploading the average book file to MyPublisher for publication takes approximately 25 minutes. A book with over 50 pages could take over an hour. Now imagine you put three or four books of this size into the shopping cart and attempt to upload them all at one time. The upload would be 300 to 400 megabytes in size and could take 4 or 5 hours to complete! Uploads lasting more than an hour often error-out or lose connectivity. An upload of this size is simply not consistently successful with the current bandwidth provided by the leading cable and wireless internet providers. It would be like trying to put 20 people into a car with only 5 seats! So until consumer bandwidth as offered by the leading providers increases, it is not possible to consistently and successfully upload multiple book files in one session.

The second reason has to do with the special nature of our products.

First, none of MyPublisher's products are sitting on a shelf in a warehouse waiting to be packed together to ship to a customer.

Each MyPublisher order is unique. Each order is custom-made, on-demand, and each order is different - with different content on each page, different trim-sizes and shapes, different bindings and coverings, different page count, and often different packaging. What this means, in reality, is that different MyPublisher products are often manufactured at different times, on different days, on different production lines, and often in different locations. So combining these products together to be shipped as one order, is not possible without substantially increasing the length of time it requires to produce and ship the whole order together.

In survey after survey, we have asked our customers what they want most from MyPublisher. And the answer is always the same. The number one thing most of our customers want is the fastest possible order turn-around and delivery.

Because combining orders would significantly increase the production time for each order, and increase the difficulty of producing the orders accurately and matching them together, we do not offer this as an option.

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